Customer Satisfaction Survey

1. How satisfied are you with the overall performance of Infidigit and how does that compare with the best vendor you have worked with for similar services?

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1. How effectively was Infidigit in understanding your business needs and helping you achieve your business goals?

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2. How would you rate the quality of Service(s) and Product(s) of Infidigit?

1

SEO

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2

Content

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3

Premium Link Building

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4

Local SEO

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5

CRO

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6

ASO

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7

YouTube SEO

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8

Amazon SEO

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9

Website Development

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10

InfiGrowth Tool

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1

Quality and effectiveness of interaction with the Project Management Team

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2

How would you rate Infidigit on the quality of Analysis & Reporting?

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3

How would you rate Infidigit for the speed and efficiency with which it responds to your requests?

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4

Collaborative and pro-activeness in the way we work with your organization?

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5

Ability to deliver the project on time

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1

Interaction with sales & marketing personnel

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2

Interaction with shared services (Legal, Finance & Accounts)

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1. How likely will you recommend our services to your network?

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2. Please provide a testimonial that we can use in our promotional literature.

1. Please add your comments here if you have given a low score (Highly Dissatisfied or Dissatisfied) on any of the above parameters. This would be valuable input to improve our service levels.

2. Is there any aspect of Infidigit performance that you particularly appreciate? Please provide details.

3. Is there anything you would like Infidigit to do differently? Please provide details.